Privacy Policy for Immersive

Last updated: May 1st, 2025

1. Introduction

Immersive (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use:

  • The Immersive Chrome Extension (available on the Chrome Web Store)

  • The joinimmersive.com website and waitlist or feedback forms

  • Our email communications

By using any of these services, you agree to the terms outlined in this Privacy Policy.

2. What We Collect and Why

2.1 Chrome Extension

When you install and use the Immersive Chrome Extension:

We do not collect or store the content you read or translate by default.

We only store:

  • Your email address, provided during the sign-up or login process

  • The words you explicitly choose to save for your personal vocabulary practice

  • Your selected language level, which is used solely to simplify texts according to your German proficiency

  • Any information you voluntarily submit through in-extension forms (e.g. feedback, contact requests)

Some technical information is automatically collected via standard browser and server logs, including:

  • Browser type and version

  • Operating system

  • Extension version

  • Basic HTTP request and error logs (e.g. for troubleshooting)

However:

  • This technical information is not linked to your identity

  • It is not used for personalization or profiling

  • It is not sold, shared, or used for advertising

  • It is used only to ensure functionality, security, and performance

If you use features powered by third-party APIs, your input is processed temporarily to deliver a result. We do not store any data transferred through those APIs unless you actively choose to save it.

By installing and using the extension, you consent to the above uses and to receiving occasional email communication from us. You may unsubscribe at any time.

2.2 Website and Forms

When you interact with joinimmersive.com:

If you sign up via waitlist or contact forms, we may collect:

  • Email address (required)

  • Name and language level (optional)

We use HubSpot CRM to manage communications and form data. Every email includes an unsubscribe link.

2.3 Google Analytics

We use Google Analytics to understand how our website is used. It collects:

  • Anonymized IP addresses

  • Device/browser details

  • General page visit data

This data is not personalized and helps us improve our site performance. You can opt out using this browser tool.

3. How We Use Your Data

To run and improve our Chrome Extension and website

To allow saved vocabulary practice

To communicate with users via email (opt-out available)

To analyze site usage (non-personalized, anonymized data)

We never sell your data. We don’t use your content for training AI or other commercial purposes.

4. Legal Basis for Processing

Under GDPR and German law, we process your data based on:

Consent (e.g. form signups, saving words, installing the extension)

Legitimate interest (e.g. ensuring security, improving services)

5. Your Rights (EU/Germany)

As a user based in the EU or Germany, you have the right to:

  • Access, modify, or delete your personal data
  • Withdraw consent at any time
  • Request data portability
  • Object to processing

You can exercise any of these rights by emailing us at info@joinimmersive.com

6. Data Processors

We use these GDPR-compliant third-party services:

  • HubSpot (email and CRM)
  • Google Analytics (anonymous website metrics)
  • Tally.so (form collection)

All data is securely stored and handled with strict access controls.

7. Cookies and Local Storage

The Chrome Extension may use local storage for functionality and saved words (if enabled).

The website uses cookies for analytics and basic functionality.

You can manage cookies in your browser settings.

8. Data Security

We use encryption and secure systems to protect your data. However, no system is completely immune to risks. If you suspect any data misuse or breach, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect product updates or legal changes. When we do, we’ll update the date at the top. You should check back occasionally to stay informed.

10. Contact

Questions? Concerns? Want your data deleted?

📧 info@joinimmersive.com

We’re a small team based in Berlin. We keep things clear, honest, and human. Thanks for trusting us.